Last updated October 2026
We currently ship to the 48 contiguous United States.
One simple rate. No calculated charges at checkout and no surprises at the last step.
Orders are packed and dispatched within 1–3 business days of payment. Orders placed on weekends or holidays are processed the next business day.
You will receive a confirmation email when your order is placed, and a second email with tracking once it ships.
Orders typically arrive within 5–7 business days of shipping, depending on your distance from North Carolina. Nearby states usually arrive faster; the West Coast takes closer to the upper end.
Delivery estimates come from the carrier and begin when the order ships, not when it is placed.
Orders ship by ground service with USPS or UPS, whichever delivers best to your address.
Fragrances contain alcohol and are classified as limited-quantity goods, which means they can only travel by ground. No carrier will move them by air. For that reason, we do not offer overnight or expedited shipping — it is not a service any fragrance retailer can provide.
Tracking is emailed as soon as your order ships. Please allow up to 24 hours for the carrier to register the first scan — a tracking number that shows nothing on day one is normal.
If tracking has not updated in 7 business days, contact us with your order number and we will open an inquiry with the carrier.
We are not responsible for packages the carrier has marked delivered but which are reported missing, or for delays caused by weather, carrier backlog, or an address entered incorrectly at checkout.
Please check your shipping address carefully before completing your order. If a package is returned to us because the address was wrong or incomplete, we will contact you to arrange reshipment at an additional $6.99 shipping charge.
Glass travels well but not perfectly. If your order arrives broken or leaking, send us a photograph of the item and its packaging within 7 days of delivery and we will replace it at no cost. Full details are in our Refund and Returns Policy.
Questions about an order in transit: send us a message with your order number.