Privacy Policy
Last updated October 2026
Charnell’s Amber ’Elise (“we”, “us”) operates charnellsamberelise.com. This policy explains what personal information we collect, why we collect it, and what we do with it.
Information We Collect
When you place an order we collect your name, billing and shipping address, email address, and phone number. Payment card details are entered directly into our payment processor and are never stored on our servers or seen by us.
When you subscribe to our newsletter, we collect your email address.
When you browse the site we automatically receive standard technical information including your IP address, browser type, and the pages you visit.
How We Use It
- To process and ship your order, and to contact you about it
- To send marketing emails, where you have asked us to
- To detect and prevent fraud
- To improve the site and understand how it is used
Who We Share It With
We share information only with the services required to run the store:
- Payment processing — card details are handled by our payment provider under their own privacy terms
- Shipping — your name and address go to the carrier delivering your order
- Email — Brevo, which manages our newsletter and order notifications
- Hosting — our web host, which stores the site and its database
We do not sell your personal information.
Cookies
The site uses cookies to keep items in your cart, keep you signed in, and understand site usage. You can block cookies in your browser settings, though some parts of the store will stop working if you do.
Your Rights
You can ask us to show you the personal information we hold about you, correct it, or delete it. Email hello@charnellsamberelise.com and we will respond within 30 days. You can unsubscribe from marketing email at any time using the link in any message.
Children
This store is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Questions about this policy: hello@charnellsamberelise.com
Charnell’s Amber ’Elise, Knightdale, North Carolina